What Data We Collect and How
Various types of data are collected when you register and use the mk2 platform. Each category is described separately below:
- Account Information: Name, email address, date of birth, mobile number, and registration password.
- Identity Verification Information: National ID or passport number (where required).
- Payment Information: bKash, Nagad, or Rocket mobile wallet numbers and transaction history. All transactions are processed in BDT (Bangladeshi Taka).
- Device & Browser Information: IP address, browser type, operating system, and device identifier information.
- Usage Information: Time spent on the platform, pages visited, betting activity, and session logs.
- Cookies & Tracking Information: Cookies are used to remember your browsing preferences and improve the quality of our service.
How Your Data Is Used
Your data is used to create, verify, and securely manage your account. It is required for login, password recovery, and identity confirmation.
Payment information is used to process deposits, withdrawals, and winings. It is also essential for fraud prevention and financial security.
Usage data is reviewed to analyse the user experience and continuously improve platform features, speed, and navigation.
We may send you emails or SMS messages about important updates, security alerts, and relevant offers. You can opt out of notifications at any time.
Use of Cookies & Tracking Technologies
Mk2 uses cookies to enhance your experience on the platform. Cookies are small text files stored in your browser.
Types of cookies we use:
- Essential Cookies: To maintain your login state and security tokens. These cannot be disabled.
- Preference cookies: To remember your language or theme preferences.
- Analytics cookies: To understand how the site is used. You can disable these through your browser settings.
Disabling cookies may limit certain features of the platform. Cookie settings can be managed individually each browser.
Data Storage, Security & Third Parties
All your personal data is stored on secure servers protected by SSL encryption. mk2 follows industry-standard security protocols and conducts regular security reviews to prevent unauthorized access. Even after account closure, certain data may be retained for a specified period to meet regulatory requirements.
Mk2 does not sell your information to third parties for commercial purposes. Data may only be shared with payment processors (bKash, Nagad, etc.) or when required by legal authorities. In such cases, the relevant third parties are bound by their own privacy policies.
Your Rights & Policy Change Notifications
Mk2 believes every user should have full control over their own data. You have the following rights:
- Right to Access: You can request to see what information mk2 holds about you at any time.
- Right to Rectification: You can request corrections to inaccurate or outdated information through your account settings or by contacting support.
- Right to Erasure: You may request deletion of your data when closing your account, though some information may need to be retained for a specific period due to legal obligations.
- Right to Data Portability: You can request a copy of your personal data.
Mk2 may update this Privacy Policy at any time. For significant changes, a notice will be posted on the platform and registered users may be informed by email. Continued use of the platform after any changes will be considered acceptance of the updated policy.
Contact us for any data protection queries or to exercise your rights: [email protected] or FAQ Section View.
Have more questions? Ask us directly
If you have any questions about privacy or data protection, visit our support centre or log in to contact support directly.
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