Mk2's commitment to Responsible Gaming
Gaming on the mk2 platform is designed to be entirely voluntary — enjoyed for entertainment and within your own means. We are deeply committed to the physical and mental well-being of every user.
Our commitment is simple: gaming should never have a negative impact on your daily life, family, work, or financial security. mk2 wants you to have fun — not worry.
- Always treat gaming as a form of entertainment, not a source of income.
- Only bet what you can afford to lose.
- Keep a clear head — never place bets when you're angry or frustrated.
- Don't chase your losses by placing bigger bets.
Recognise the signs of problem gambling
Certain behaviours can signal that gaming is getting out of control. If you notice any of the following signs in yourself or someone close to you, take it seriously:
- Spending beyond your set budget.
- Chasing losses by placing repeated bets to win back money.
- Taking out loans or selling assets to fund gaming.
- Placing bets while skipping bills or essential expenses.
- Being unable to stop gaming or feeling restless when you try.
- Hiding your gaming activity from family or friends.
- Spending excessive time gaming at the expense of work or studies.
- Feeling irritable or anxious when you're not gaming.
Practical tips for managing your time and budget
The most effective way to stay in control is to set limits in advance. At mk2, you have access to the following responsible gaming tools:
- Deposit limit: Set the maximum amount (BDT) you wish to deposit daily, weekly, or monthly — in advance. Once a limit is set, it cannot be easily increased.
- Session time limit: Set a maximum duration for each gaming session. Once the time is up, the platform will automatically send you a reminder.
- Cooling-off period: You can voluntarily take a break from gaming for a few days or weeks. During this period, your account remains active but betting will be restricted.
- Self-exclusion: If you need a longer break, you can have your account suspended for a set period through our support team. This decision is completely confidential.
To use these features FAQ section page or contact our support team directly.
Ensure Protection for Minors
Mk2 strictly prohibits anyone under 18 from creating an account or gaming on the platform. Age verification is mandatory during registration, and identity documents may be requested in cases of doubt.
Parents are strongly advised to use strong passwords on their devices and keep them out of children's reach. Never share your account login credentials with other family members.
Life balance & professional support
Gaming is a small part of life — not life itself. Spending time with family, friends, work, studies, and hobbies is essential for your mental well-being.
Keep the following tips in mind:
- Set a fixed amount of time for gaming each day and make a conscious effort to stick to it.
- Never turn to gaming as a way to cope with stress or loneliness.
- Take regular breaks — avoid long, uninterrupted gaming sessions.
- Talk openly with family and friends.
If you feel gaming is getting out of control, please don't hesitate to seek professional help. mk2's support team is always here for you. Get in touch directly: [email protected]
For more information, visit our FAQ section View.